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Shipping Return Policy

Shipping & Return Policy

Shipping Policy

At ZX Vajra , we are committed to providing you with a seamless shopping experience. We offer fast, reliable, and affordable shipping options to ensure that your order arrives on time and in perfect condition.

Shipping Methods:

We offer a variety of shipping options to meet your needs. You can choose from standard shipping, expedited shipping, or express shipping, depending on your location and the urgency of your order.

Shipping Time:

We strive to process and ship all orders as quickly as possible. Orders are usually processed within 1-2 business days, and shipping times vary depending on your location and the shipping method you choose. You will receive an email with a tracking number once your order has been shipped, so you can track your package and know when it will arrive.

Shipping Costs:

We offer competitive shipping rates, and shipping costs vary depending on your location and the shipping method you choose. Shipping costs will be calculated at checkout, so you can see the total cost of your order before you place it.

Order Tracking:

Once your order has been shipped, you will receive an email and a SMS with a tracking number. You can use this tracking number to track your package and know when it will arrive.

If you have any questions or concerns about your order, please don't hesitate to contact our customer support team. We are here to help you and ensure that your shopping experience is a pleasant one.

Return Policy

At ZX Vajra, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy to ensure that you are satisfied with your purchase.

Eligibility for Returns: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be made within 21 days of the original purchase date.

Return Process:

To initiate a return, please contact us via email or phone with your order number and reason for the return. Our customer service team will provide you with instructions on how to proceed with your return.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. After Inspection, if approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Return Shipping:

Customers are responsible for paying the return shipping costs. However, if your return is due to an error on our part, we will cover the return shipping costs.

We appreciate your business and are committed to providing you with the best possible shopping experience. If you have any questions or concerns about our return policy, please do not hesitate to contact us.

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